Solar Turbines Incorporated derives its success from a focus on customer satisfaction, employee involvement, profitable growth and continual improvement. In support of this, Solar Turbines' quality policy statement is:
- Customer Focus - We will focus on meeting or exceeding customer expectations, while growing profitably. We believe that achieving this is critical to our success and provides high quality and value to our customers.
- Employee Responsibility - We believe employees at all levels are responsible for meeting high quality standards while performing work in a manner that is consistent with established processes.
- Continual Improvement - We will follow a quality management system modeled after ISO 9001 to continually improve the performance of the business, and we will utilize 6 Sigma methods to drive for repeatable processes that consistently produce turbomachinery products and services of the highest quality.
This policy is applicable to Solar Turbines Incorporated worldwide. Questions regarding implementation and interpretation of this policy should be directed to the appropriate President's Staff member.